Job Information
Robert Half Patient Care Coordinator in Noblesville, Indiana
Description
The Robert Half Healthcare Practice is working with a healthcare organization in the Noblesville area to add an Patient Care Coordinator to their team. This is a contract position.
Hours: Monday - Friday 8am - 4:30pm
Responsibilities for the position include the following:
Answer high volume of incoming calls, providing prompt and courteous service.
Utilize proper phone etiquette to create a positive patient experience.
Schedule appointments for providers based on patient needs and availability.
Take accurate messages and task them to appropriate clinical staff for follow-up.
Respond to inquiries from clinic staff in a timely and professional manner.
Manage and coordinate orthopedic patient appointments, ensuring efficient scheduling and timely patient care.
Coordinate with providers and clinical staff to optimize appointment schedules.
Reschedule appointments as needed, ensuring minimal disruption to patient care.
Maintain a positive and professional demeanor at all times.
Adhere to HIPAA compliance and confidentiality standards.
Requirements
NextGen software is preferred but not required
EMR
Healthcare Experience
Patient Scheduling (Orthopedic or Podiatry would be ideal but not required)
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