Robert Half International Customer Service Representative in Norfolk, Virginia
Do you love building solid customer relationships? You might be the Customer Service Representative OfficeTeam is looking for, for a position in the growing Transport industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This Customer Service Representative position is based in the Norfolk, Virginia region and is a long-term temporary employment opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.
Field and send out send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Strong customer service and office administrative skills
Strong communication and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong computer skills including customer database systems
Resolve Customer Issues experience highly desired
Customer service experience required
Foundational knowledge in Customer Support
General familiarity with communication
Well-founded grasp of Microsoft Excel
Call Center Customer Service experience
Proven knowledge of Microsoft Word
Customer Shipments experience
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Strong problem-solving skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $13.30 - $15.40 / Hourly
Location: Norfolk, VA
Date Posted: February 25, 2021
Employment Type: Temporary
Job Reference: 04550-0011712854
Staffing Area: Office u0026 Administrative