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Robert Half Customer Service Representative in Norfolk, Virginia


Openings for Customer Service Representatives!

Robert Half has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Transport industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. If you're looking for work in Norfolk, Virginia and can work a long-term contract / contract / contract / contract / contract / contract / contract / temporary position, this could be the Customer Service Representative opportunity for you!

Major responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Field and send out send written business correspondence

  • Manage and place incoming telephone calls

    Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Strong proficiency in Excel and other Microsoft Program skills required

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Solid understanding of Microsoft Excel

  • Command of data entry

  • Superior Customer Service experience

  • Customer invoices experience

  • Proficiency in database management

  • 2+ years of past relevant experience

  • Excellent customer service and office administrative skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Excellent verbal, written, and social communication skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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