Robert Half Intermodal Coordinator in Norfolk, Virginia
Description Robert Half is seeking an articulate, strong attention detail candidate for a Logistics Coordinator role in the growing shipping industry. Do you love building solid customer relationships? Then this Logistics Coordinator position may be for you. This role will be situated in a challenging and dynamic environment. This Logistics Coordinator position is based in the Norfolk, Virginia region and is a long-term contract to full-time opportunity. Job Responsibilities: · Handle incoming telephone calls to update customers on status of shipments · Provide accurate, friendly customer service in a timely fashion/ excellent customer service skills · Documentation · Enter data into internal database · Answer customer emails and phone calls related to Import shipments · Pro-actively pass information to customers to eliminate incoming inquiries Requirements - Critical thinking, problem solving, ability to work independently
Ability to communicate and interact with clients/customers, both internal and external
Microsoft Excel experience
Ability to use multiple computer systems, applications, and utilize search tools to find information
achievement oriented, positive attitude and an approach to work rooted in professionalism
2+ years of past relevant experience
Sound written and verbal communication skills
Advanced Microsoft Office skills
Excellent customer service and office administrative skills
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.