Robert Half Customer Service Representative in North Canton, Ohio
Description Customer Service Representative Openings!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Manufacturing industry? Then you may be the candidate who Robert Half is looking for. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. If you're looking for a short-term contract / temporary to hire position in North Canton Nt, Ohio, this Customer Service Representative opportunity could be for you!
Your responsibilities in this role
Field and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Organize and route incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Strong problem-solving skills
Experience with Microsoft Office required
Superior Customer Service experience
SAP experience preferred
Solid understanding of customer service
Data entry experience
Proven knowledge of communication
Microsoft Excel experience
Excellent communication and organizational skills
Positive attitude and an engaging businesslike approach
Excellent customer service and office administrative skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years of past relevant experience
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proficient with diversified computer software and systems
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.