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Robert Half International Customer Service Representative in NORTH CANTON, Ohio

Description Opportunities for a Customer Service Representative!

OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Construction/Contractor industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for work in North Canton, Ohio and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • Receive and place telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications Requirements - Less than one year of experience

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Data entry experience

  • Solid understanding of customer service

  • Answering Inbound Calls experience preferred

  • Microsoft Outlook experience

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Strong computer skills including customer database systems

  • Advanced Microsoft Office skills

  • Excellent oral and written communications skills

  • Customer service and office administrative skills

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Critical thinking, problem solving, ability to work independently

  • Supportive, positive attitude with a professional demeanour applied to all tasks

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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