Robert Half International Customer Service Representative in North Miami, Florida
Seeking candidates for a customer service and ecommerce position. Located in North Miami for a long-term temporary to-full-time opportunity. If you are someone that is articulate with the drive and determination to excel and succeed then this position could be for you!
Your responsibilities in this role
Facilitate business development and client referral by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Receive and place telephone calls
Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong technical skills including proficiency with MS Office
Ability to recognize, evaluate, and resolve problems effectively
Strong customer service and office administrative skills
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Command of Customer Account
Strong familiarity with Customer Satisfaction
Comprehensive knowledge of Call Center Customer Service
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Positive attitude and an engaging businesslike approach
Strong communication skills, both verbally and in writing
Comfort and confidence when interacting with internal and external partners and clients/customers
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.