Robert Half Customer Service Representative in NORTH OLMSTED, Ohio
Opening Available for Customer Service Representative!
Robert Half has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Wholesale Distribution - Dur Goods industry. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the North Olmsted, Ohio region and is a short-term contract / temporary to hire employment opportunity. The hours for this position are Monday - Friday from 8:00AM-5:00PM.
What you get to do every day
Field and send written business correspondence
Receive and place telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Requirements - Excellent computer skills
Excellent customer service and office administrative skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent written/verbal communication and organizational skills
Experience using Microsoft Office
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Solid understanding of CRM
Data entry experience preferred
Demonstrated experience performing extensive research to resolve complex customer inquiries
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Enthusiastic attitude and an engaging businesslike approach
Comfort and confidence when interacting with internal and external partners and clients/customers
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.