Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Representative in North Wales, Pennsylvania

Description

Global company in the North Wales, PA area is looking to add a Customer Service Representative to their growing team. The Customer Service Representative will assist with order processing, adjustments, customer engagement, and claim management. We are looking for a Customer Service Representative who can respond efficiently to customer inquiries, ensure excellent service standards, and maintain high customer satisfaction.

Primary Duties

  • Identify and assess customer needs

  • Record account information

  • Assist with claim resolution

  • Order entry

  • Maintain customer records

  • Prepare product or service reports

  • Follow procedures, guidelines, and policies

  • Handle product recalls

  • Advice on improvements to products or services

  • Generate sales leads

  • Assist with projects as needed

    Requirements

  • Bachelor’s degree a PLUS

  • 2+ years of Customer Service experience

  • Any ERP system knowledge

  • Excellent communication skills

  • Proficient in Microsoft Office

Please reach out to Bryan Calhoun if interested in this Customer Service Representative role - 484.214.2902 and reference JO#03710-0011972673.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.5461. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

DirectEmployers