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Robert Half Customer Service Representative in North Wales, Pennsylvania


Global company in the North Wales, PA area is looking to add a Customer Service Representative to their growing team. The Customer Service Representative will assist with order processing, adjustments, customer engagement, and claim management. We are looking for a Customer Service Representative who can respond efficiently to customer inquiries, ensure excellent service standards, and maintain high customer satisfaction.

Primary Duties

  • Identify and assess customer needs

  • Record account information

  • Assist with claim resolution

  • Order entry

  • Maintain customer records

  • Prepare product or service reports

  • Follow procedures, guidelines, and policies

  • Handle product recalls

  • Advice on improvements to products or services

  • Generate sales leads

  • Assist with projects as needed


  • Bachelor’s degree a PLUS

  • 2+ years of Customer Service experience

  • Any ERP system knowledge

  • Excellent communication skills

  • Proficient in Microsoft Office

Please reach out to Bryan Calhoun if interested in this Customer Service Representative role - 484.214.2902 and reference JO#03710-0011972673.

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