Robert Half Customer Service Representative in North Wales, Pennsylvania
Global company in the North Wales, PA area is looking to add a Customer Service Representative to their growing team. The Customer Service Representative will assist with order processing, adjustments, customer engagement, and claim management. We are looking for a Customer Service Representative who can respond efficiently to customer inquiries, ensure excellent service standards, and maintain high customer satisfaction.
Identify and assess customer needs
Record account information
Assist with claim resolution
Maintain customer records
Prepare product or service reports
Follow procedures, guidelines, and policies
Handle product recalls
Advice on improvements to products or services
Generate sales leads
Assist with projects as needed
Bachelor’s degree a PLUS
2+ years of Customer Service experience
Any ERP system knowledge
Excellent communication skills
Proficient in Microsoft Office
Please reach out to Bryan Calhoun if interested in this Customer Service Representative role - 484.214.2902 and reference JO#03710-0011972673.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.5461. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.