Job Information
Robert Half Administrative Assistant in Oakland, California
Description
We are in need of an Administrative Assistant for a contract position with our client located in Oakland, California. The role is centered around providing support for a local community college.
This role is on-site, working Monday to Friday and is anticipated to last around 3 months.
• Use multiple application portals and excel for administrative tasks.
• Adhere to privacy laws in all operations.
• Handle open enrollment processes, benefits selection and provide high volume customer service.
• Work empathetically with a diverse population, understanding their needs and providing solutions.
• Schedule appointments and manage inbound and outbound calls effectively.
• Use Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various administrative tasks.
• Conduct data entry tasks and maintain accurate records.
• Handle email correspondence professionally and promptly.
• Answer inbound calls and provide excellent customer service.
Requirements
• Ability to manage both inbound and outbound calls and emails, ensuring efficient communication across teams.
• Demonstrated customer service skills, with the ability to handle customer inquiries and complaints effectively.
• Proficient with technology and able to pick up new systems and processes quickly
• Manage fast paced tasks while paying superb attention to detail
• Moderate math skills
• Proficient in data entry tasks, able to input and manage data accurately and speedily.
• Experience in managing email correspondence, with strong writing and editing skills.
• Proficiency in Microsoft Excel, able to perform data analysis and create reports.
• Familiarity with Microsoft Outlook for managing email communications
• Experience in creating presentations using Microsoft PowerPoint.
• Proficiency in Microsoft Word for creating, editing, and formatting documents.
• Proven ability to schedule appointments, manage calendars, and coordinate meetings effectively.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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