Robert Half Customer Service Representative in Oakland, California
Robert Half is actively seeking Customer Service Representative candidates for an expanding company in Oakland, California! The ideal Customer Service representative will be detail-oriented, will thrive in a fast-paced environment and have a strong desire to work with people.
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Coordinate order fulfillment with timely entry and shipment
Resolve order issues efficiently to minimize time customer waits for order exception resolution
Act as liaison between internal department and external customers
Maintain customer satisfaction by remaining knowledgeable of product and market
Transfer calls and inquiries to appropriate department
Provide analysis and input on productivity and offer ideas to maximize efficiency and output
Other duties as assigned
Knowledge of ERP system and order process
Very attentive to detail
Very comfortable working in a fast-paced environment and with many people
Superior computer and analytical skills, leveraging skills to provide valuable insight
Strong verbal and written communication skills
Positive attitude and able to maintain composure during fast-paced day
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.