Robert Half International Customer Service Representative in Oakland, California
Growing Company Seeks Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Oakland, California region and is a long term temporary-to-full time employment opportunity.
Field and send out written business correspondence
Give exceptional customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Comfort and confidence when interacting with internal and external partners and clients/customers
Excellent communication skills (written and verbal)
Customer service experience
Command of navigating basic office equipment and protocols
Call center experience desired
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong customer service and office administrative skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Microsoft Office experience preferred
Excellent problem-solving skills
If you think you have what it takes to exceed expectations in this role, e-mail your resume in a word document directly to Nhi.Nguyen@officeteam.com to be considered!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - $17.60 / Hourly
Location: Oakland, CA
Date Posted: September 10, 2019
Employment Type: Temporary
Job Reference: 00340-0010474233
Staffing Area: OfficeTeam