Robert Half IT Architect Senior in Oakland, California
The Observability team provides robust solutions for our business and technical partners ultimately improving the overall healthcare experience of our members, providers, and partners. The Principal Monitoring Engineer will report to the Senior Manager, IT Enterprise Monitoring in the Technical Operations department. In this role you will partner with our Application, Infrastructure and Cloud teams to develop and enhance observability leading to the improvement in availability, quality and performance of our platforms and services represented through observability.
The principal will be responsible for the overseeing development, maintenance and maturity of performance dashboards that continuously report on the availability, quality, performance of our platforms and services visualizing the business value outcomes and objectives through key performance indicators (KPIs). In addition, you will contribute to the Observability team’s talent pipeline and training through mentorship of junior engineers and by leveraging our vendor partners to improve our ability to hire and groom new talent.
What you get to do every day
Lead the migration to the next generation observability platform.
Engage application owners and business partners related to opportunities for engagement in projects requiring observability.
Proactively identify gaps in observability and monitoring capabilities, document risks and recommendations.
Act in leadership role along with team members to proactively develop solutions to improve observability capabilities.
Manage schedules for projects and initiatives, funded or operational. Ensure clear expectation set on delivery dates.
Assist in articulation of department vision and definition of strategic roadmap. Help define roadmaps based on department improvement, product and lifecycle.
Engage and effectively communicate with senior leadership. Be able to provide written status and updates to leadership on department projects and initiatives.
Requires an Agile/Scrum experience and mindset and experience with measuring agile team performance
Experience with application performance management (APM) tools e.g., Dynatrace, AppDynamics, New Relic, Splunk
Experience in Cloud technologies with focus on observability
Experience with Data Analytic platforms including Splunk ITSI Technical expertise with Linux, Windows systems
Automation experience using Ansible (preferred) or Puppet.
Requires a bachelor's degree or equivalent experience
Requires at least 10 years of prior experience involving observability
SAFe or CSM certification desired
Communication skills: Senior level writing and verbal communication skills, to effectively and convey information and develop presentations for multiple levels of the organization
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