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Robert Half IT Project Manager Lead in Oakland, California



Identifying prioritizing and scheduling UX work items including cross-feature/team dependencies and priorities addressing resource to goals ratios and bandwidth.

The organization evolution and re-organization of work steps and processes.

Driving UX team deliverables by removing obstacles triaging problems and risks to divert failure assisting with tactical issues scheduling UX reviews with stakeholders and leadership and communicating product/team status.

Working with UX and Product Managers to define priorities and scope features from a UX perspective.

Understanding and driving dependencies with multiple business product teams to prioritize and communicate key user scenarios to be supported while maintaining a high bar for user satisfaction.

Driving the development of UX and Agile best practices across the Digital Organization.

Mentoring and collaborating with partner teams across Blue Shield of California about product design tools guidelines and influencing related product roadmaps.

Working with User Research to understand product UX issues and key scenarios to establish working priorities for current features and new initiatives.

Identifying defining and tracking UX related metrics e.g. NPS time in task task completion etc.



Education: Requires college degree in one of the many Product UX or Business Management fields or equivalent experience and accomplishments.

Years of Experience: Minimum 10 years of prior relevant experience.

Results Leadership: Positively leads team to deliver good results and create value. Excellent project management communication and organizational skills.

Personal Leadership: Effective communicator who builds trust embraces challenges and who is a lifelong learner.

Thought Leadership: Develops creative solutions enjoys thinking outside the box and strategic in approach. Has a passion for UX consistently educating partnering with building with and influencing product and business teams.

People Leadership: Models collaborative teamwork and builds talent and team to meet future needs of digital.

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