Robert Half Leasing Assistant in Oakland, California
Robert Half is currently seeking a qualified Leasing Assistant with tax credit experience, to join our team. Under the direction of the Assistant Community Manager, the Leasing Assistant supports and assists with all aspects of the community operations. As a Leasing Assistant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care.
The Leasing Specialist supports and participates in fulfilling the customer service and leasing responsibilities Uphold leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information, setting appointments, showing ready and model apartments, generating quotes, closing and securing deposits, and assisting the prospective residents with rental application completion and credit verification
Ensure all tax credit requirements are followed
Assist in preparing all paperwork specific to new and renewal lease agreements
Insert lease renewal rates as approved by Community Manager and assists in delivery of renewal letters to secure lease renewals.
Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize
Assist the Community Manager in organizing community resident activities, preparing newsletters and maintaining resident loyalty and retention
Provide customer service and sales tours to prospective residents and current residents.
Independently establish priorities, manage time effectively, and fulfill assigned objectives
Respond to and resolve unexpected problems and handle priority changes in a fast-moving environment
Demonstrated proficiency in Outlook, Excel, Word
Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, and corporate office associates
Must be able to effectively communicate, comprehend, speak and Bi-lingual candidates are encouraged to apply.
Ability to comprehend legal documents and carry out related rent collections
Intermediate level math skills (add, subtract, multiply, divide, decimals, fractions, and calculate percentages) necessary to complete financial records, budgets, and other fiscal documents
Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections and marketing.
Implement marketing strategies and resident retention programs.
A minimum of three (3) years' experience as an onsite Leasing Consultant in multi-family housing, hospitality or similar
A high school diploma or equivalent
Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
Certified Occupancy Specialist (COS) designation preferred (for Section 8)
1 year of experience in LIHTC communities
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.