Robert Half Corporation Jobs

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Robert Half Desktop Support Analyst in Oakland, New Jersey

Description You might be right for Robert Half Technology's new job opening, if you are a Desktop Support Technician with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is short-term temporary in nature and is based in the Oakland, New Jersey, area.

Major responsibilities

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Provide computer desktop support in accordance with established policies and procedures

  • Match hardware repairs with the appropriate vendors

  • Rectify computer problems, and suggest appropriate action/solutions

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Meet regularly and effectively with ticket submitters Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

  • Deep understanding of Support Tickets

  • Knowledge of Service Desk Tickets

  • Inbound Telephone Calls experience desired

  • Ticketing System experience preferred

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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