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Robert Half Collections Specialist in Oklahoma City, Oklahoma

Description If you're looking for work as a Collections Specialist, and have a strong sense of ownership and attention to detail, you'll be interested in this job opening! Candidates looking to build their careers as finance professionals will have the opportunity to join a growing team in the Credit Union industry at this position. If you're interested, contact Robert Half today. Based in the Oklahoma City, Oklahoma region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist.

Major responsibilities

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Lead all billing and reporting activities according to deadlines

  • Ensure payments are processed

  • Handle inbound and outbound collections calls and correspondence

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Process bankruptcy filings correctly when received

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

  • Document all customer payments to the right reports

  • Maintain and update customer files to ensure data integrity Requirements - Ability to survey and make decisions regarding customer accounts

  • Excellent written, verbal and social communication skills

  • Knowledge of Microsoft Excel

  • Good understanding of Superior Customer Service

  • Demonstrated knowledge of Billing Collection

  • Consumer collections experience

  • Adeptness in Billing Collection

  • Earlier work involving commercial collections

  • General familiarity with Cash Collections

  • Credit collections experience highly desired

  • Background working with Collection Processes

  • Practical knowledge of Collect Outstanding

  • Solid understanding of MS Outlook

  • Collecting Payments experience highly preferred

  • Previous experience working with Collector

  • Comprehension of Resolve Customer Service

  • Proficiency in customer service

  • Consumer collections experience highly valued

  • Earlier experience working with various types of accounting software desired

  • AA or BS/BA in Accounting preferred

  • 1+ years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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