Job Information
Robert Half First Party Examiner in Oklahoma City, Oklahoma
Description We are offering a role in the insurance industry, located in Oklahoma City, Oklahoma. This position is for an Insurance Follow-Up Specialist with a focus on data entry and billing tasks. The role is based on a contract with the potential for extension.
Responsibilities:
• You will be handling customer insurance follow-ups, ensuring all queries and concerns are addressed promptly.
• Accurate and efficient data entry will be a key part of your role, updating and maintaining customer records.
• You will be responsible for processing billing tasks, ensuring all payments and transactions are correctly recorded.
• Regular monitoring of customer insurance accounts will be expected, with the aim of identifying and addressing any issues promptly.
• You will take appropriate actions to collect delinquent payments from customers, adhering to all relevant policies and procedures.
• Part of your role is to process customer credit applications, ensuring all data is accurate and up-to-date.
• Maintaining accurate customer credit records will be a crucial part of your responsibilities.
• You will also be resolving customer credit inquiries, providing clear and concise information in response to any questions or concerns.
• Regular reporting on account status and updates will be required, ensuring all stakeholders are kept informed.
• The role also involves collaborating with other team members to ensure all tasks are completed efficiently and to a high standard. Requirements • Possess a solid understanding of the insurance industry and its best practices
• Proficient in Billing and Data Entry
• Demonstrable experience as an Insurance Follow-Up Specialist or a similar role in the insurance industry
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to handle multiple tasks and prioritize work
• Proficient in using Microsoft Office Suite and other relevant software
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Excellent customer service skills and a client-focused approach
• Strong analytical skills and ability to make decisions based on data
• Must adhere to all legal and company regulations and guidelines
• Willingness to stay updated with the latest trends and best practices in the insurance industry.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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