Robert Half Desktop Support Analyst in OLIVE BRANCH, Mississippi
Description Robert Half is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format for a company in the Information Technology field. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / contract / temporary to permanent in nature and is located in the Olive Branch, Mississippi, area.
Organize hardware repairs with the appropriate vendors
Interact regularly and effectively with ticket submitters
Fix computer problems, and recommend appropriate action/solutions
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Administer computer desktop support in accordance with established policies and procedures
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Strong familiarity with Microsoft Windows Server 2008
Mac OS X experience
Expertise in Microsoft Windows 7 in an Active Directory environment
Mac OS experience
Active Directory experience desired
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
3+ years of desktop support or other related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.