Robert Half Application Sales Representative in Omaha, Nebraska
Description Are you looking for work in the Manufacturing field? This Customer Service Representative position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative job is long-term contract / temporary to hire, and located in Omaha, Nebraska.
Your responsibilities in this role
Manage the fielding and sending of important written business correspondence
Manage and place incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong computer skills including customer database systems
Earlier work involving data entry
Creative Problem Solving experience
Customer service experience desired
Foundational knowledge in Prepare Quotes
Demonstrated knowledge of Microsoft Office Suites
Background working with Microsoft Word
Strong familiarity with Obtain Quotes
Customer Quotes experience required
Adeptness in Microsoft Excel
Good understanding of numeric data entry
Microsoft Technologies experience highly preferred
Practical knowledge of Microsoft PowerPoint
General familiarity with Microsoft Outlook
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent verbal and written communication skills
Enthusiastic attitude and an engaging businesslike approach
Excellent customer service and office administrative skills
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Strong technical skills including proficiency with MS Office
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.