Robert Half International Help Desk Analyst I in OMAHA, Nebraska
This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the IT Software field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Omaha, Nebraska area and is a short-term temporary opportunity.
How you will make an impact
Diagnose recurring technical issues and implement solutions to address the root of the problems
Help and follow up on technical help tickets submitted via phone, email, and walk-ups
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Experience with Deduplication
Proficiency in data entry
Adeptness in CRM
Command of Data Analysis Tools
Solid understanding of Data Analysis
Computer Data Entry experience
Ability to simplify complex problems and build solutions
Background in user administration and bug fixing in a client server environment
IT support ticketing system experience highly valued
Familiarity with basic networking concepts
Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: OMAHA, NE
Date Posted: February 16, 2021
Employment Type: Temporary
Job Reference: 01500-0011708121
Staffing Area: Technology u0026 IT