Robert Half Corporation Jobs

Description Implementation Specialists develop and maintain effective verbal and written communications and relationships with clients to contribute to a successful overall client onboarding experience.

Implementation Specialists utilize a combination of product knowledge, payroll, G/L, HR knowledge and project management skills to ensure a quality implementation experience for the client.

Implementation Specialists proactively contact clients during the conversion process to assess their satisfaction.

The job focus is to ensure client satisfaction and retention through timely and successful installation and conversion of Inova Payroll solutions in a manner consistent service requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Gathering client and payroll data for new client onboarding

Enter or import necessary data for conversion and payroll processes

Document (daily) the status of each assigned new set up

Maintain organization of new client data

Review client data and sales documents to plan conversion process

Train clients on Evolution software as well as payroll best practices for Inova

Follow standard procedures for new client set ups

Communicate with Conversion Manager on status of new accounts

Plan, prioritize and execute projects by working with all applicable parties

Manage change, formulate action plans and mitigate risk to minimize delays

Research, evaluate and resolve new client concerns in the set up process

Recognize multiple data points to ensure accurate set up

OTHER DUTIES AND RESPONSIBILITIES

Assist clients in developing proven strategies for payroll conversion

Understand time clock functions, employee benefits, and tax administration

Utilize tools and programs to maximize the efficiency of each client conversion Requirements Automated Payroll, bi-Monthly Payroll, Certified Payroll, ADP Online, Ceridian, Ceridian Payroll System

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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