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Robert Half International PC Technician in Omaha, Nebraska

Description If you want to work as a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Education industry, Robert Half Technology might have the job for you. We have a great opportunity for a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. Located in Omaha, Nebraska, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

How you will make an impact

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

  • 3+ years of prior experience

  • Deep understanding of Mobile Device

  • Apple Devices experience

  • Command of Android Mobile

  • Microsoft Windows experience preferred

  • Experience in user administration and bug fixing in a client server environment

  • Basic networking concepts

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • IT support ticketing system experience desired

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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