Job Information
Robert Half Supply Chain Customer Service in Omaha, Nebraska
Description
We are offering an opportunity for a Supply Chain Customer Service role, based in Omaha, NE United States. This role is pivotal in maintaining the efficiency of our supply chain processes, involving data verification, asset monitoring, and customer support within the industry. This role is a contract to hire employment opportunity, and provides a platform to contribute to the optimization of our supply chain operations.
Responsibilities:
• Engage in initial asset audits and collaborate with division administrators for the preparation and cleaning of asset lists for installation and tracking.
• Monitor and verify asset data during installation and throughout the process to maintain accuracy and consistency.
• Oversee data cleanliness for asset transfers, sales, and rental terms.
• Compare and reconcile data across Systems of Record to ensure alignment with division asset lists.
• Identify and address data discrepancies in cooperation with the Optimization and Process Lead.
• Track and verify asset numbers and movements post-ingestion in the DSC Front End.
• Coordinate installation windows with hardware installation teams.
• Manage and resolve any maintenance issues or discrepancies noted during asset installation.
• Refine the onboarding process based on lessons learned to enhance efficiency.
• Confirm the correct setup of each Division's branches in the JD OPS Center.
• Develop Standard Operating Procedures tailored to the needs of the field fleet and agronomy.
• Support the field in maximizing the use of JD Op Centre and Ag Logic.
• Facilitate User Acceptance Testing and coordinate field testing efforts.
Requirements • Proficient in customer service and sales
• Proficient in Microsoft Excel and Windows OS
• Knowledgeable about Time and Workstation support
• Experience in auditing and production
• Familiar with onboarding procedures
• Proficient in English language
• Experience in facility management and retail
• Willingness to travel as required
• Excellent communication skills
• Experience in optimization processes
• Ability to work with various stakeholders
• Experience in discrepancy resolution
• Familiar with monitoring tools
• Willingness to collaborate with team members
• Experience in verification processes
• Experience in customer support
• Knowledgeable about supply chain management
• Experience in defect management
• Knowledgeable about supply chain logistics
• Familiar with standard operation procedures
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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