Robert Half CS - Cust Service Rep Sr/23/CUS003 in Ontario, California
Description Organization Seeks Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative in the growing Insurance - Health industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This could be the long-term contract / temporary Customer Service Representative position you're looking for, if you can work in Ontario, California!
Your responsibilities in this role
Deliver outstanding, friendly customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Receive and place telephone calls
Retrieve and oversee the sending of written business communications Requirements - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Positive attitude and an engaging businesslike approach
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Experience using Microsoft Office
Excellent customer service and office administrative skills
Excellent written/verbal communication and organizational skills
Strong computer skills including customer database systems
Solid understanding of navigating basic office equipment and protocols
Critical thinking, problem solving, ability to work independently
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.