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Robert Half Dynamics 365 Support Specialist in ORANGEBURG, New York


This role will oversee the Microsoft Dynamic 365 implementation, configuration and administration for the multi warehouses and multi organizations manufacturing company. This individual will work with both internal IT teams, outside consultants and cross functional departments to configure, adept or otherwise conform D365 systems to the desired business processes.

As a subject matter expert, this individual will work on D365 finance and operation environment to support daily activities like user creation and setup, configuration and role changes, helpdesk support, workflow configuration and administration, develop and support process automation and outside application interfaces.

This role will collaborate with various business stakeholders to improve or roll out new business processes, functionality and ongoing process improvements to the systems.

We are looking for an experience ERP administrator with expertise on all modules in manufacturing ERP systems includes Finance (AP, AR, GL), Order Management, Procurement, Batch and Package manufacturing, Quality control, inventory control and warehousing.


  • Day-to-day Support and administration of the Microsoft Dynamic 365 ERP system.

  • Create and maintain documentation for system configuration, processes, interfaces and common troubleshooting steps.

  • Provides monitoring and troubleshooting of integration point between ERP system and external applications as defined by business processes and technical documentation.

  • Collaborate with application end users and IT teams to support system upgrades, new processes and initiatives.

  • Builds, implements, audits and monitors security and application access related issues and reports as per company and regulatory standard practice.

  • Provides creation and maintenance of workflow route definition, and user role/ route assignments.

  • Assist in maintaining system standards, security and cleanliness of data.

  • Perform other job-related duties as required



  • Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus)


  • Microsoft Dynamic 365 ERP administration

  • SQL or other programming language

  • Microsoft Office skills

  • Understanding of FDA Validation processes and requirements as it related to Business Applications


  • Minimum 5 years of demonstrated administration/implementation experience of Dynamic 365 ERP system handling Finance, Payables, Receivables, Sales Orders, Purchases, Inventory, Bills of Material, Production Orders, MRP, Distribution and integration with other applications/tools


  • Solid working knowledge of technology basics such as coding, computer systems, networks, security, databases and storage systems

  • Excellent analytical and problem-solving skills

  • Ability to understand the needs of a manufacturing business and dig into the operations of the business to understand technology capability needed.

  • Strong interpersonal and communication skills

  • Ability to manage and prioritize tasks and projects

  • Positive attitude with an ability to absorb & learn quickly

  • Passionate about progress and willing to go the extra mile

  • Team oriented

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