Job Information
Robert Half Customer Service Representative in Orangevale, California
Description
We are offering a contract for a Customer Service Representative role in Sacramento, California. As a Customer Service Representative, you will be the primary liaison for our clients and suppliers, ensuring exceptional service delivery and representing our values professionally and efficiently.
Responsibilities
• Act as the primary point of communication for your allocated client base.
• Manage all aspects of logistics coordination with suppliers.
• Partner with freight forwarders to organize transport and guarantee punctual delivery.
• Execute contracts in a prompt and efficient manner.
• Track shipments and provide frequent updates to internal teams, clients, and suppliers.
• Prepare and distribute documents to clients in line with shipment terms.
• Take on the responsibilities of other Customer Service Representatives when necessary.
• Perform additional tasks as required.
• Handle inbound and outbound calls, providing excellent customer service.
• Maintain accurate records of customer interactions and transactions using Microsoft Excel and Word.
• Process order entries and schedule appointments accurately and efficiently
Requirements • Proficiency in answering inbound calls, demonstrating excellent communication skills.
• Prior experience in a call center customer service role.
• Demonstrated ability in providing exceptional customer service.
• Proficiency in data entry with a high level of accuracy and attention to detail.
• Experience in managing email correspondence professionally and efficiently.
• Ability to handle both inbound and outbound calls effectively.
• Proficiency in Microsoft Excel for data management and reporting.
• Proficiency in Microsoft Word for documentation and correspondence.
• Experience in order entry, ensuring customer orders are processed accurately and promptly.
• Ability to schedule appointments, ensuring efficient time management and prioritization. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .