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Robert Half International Customer Service Representative in Orlando, Florida

Description

Opportunities for a Customer Service Representative!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Orlando, Florida and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Your responsibilities

  • Field and send out send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

Requirements

  • Strong problem solving and analytical skills

  • Excellent customer service and office administrative skills

  • Knowledge of Customer Relationship Management (CRM) systems

  • Experience performing extensive research to resolve complex customer inquiries

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Strong Microsoft Office skills

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Microsoft Word experience required

  • Strong familiarity with Microsoft Excel

  • Comprehensive knowledge of customer service

  • Foundational knowledge in Answering Inbound Calls

  • 2+ years of past relevant experience

  • Ability to interact effectively with internal and external partners and clients/customers

  • Excellent verbal, written, and social communication skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $12.00 - $13.00 / Hourly

Location: Orlando, FL

Date Posted: November 16, 2020

Employment Type: Temp to Hire

Job Reference: 01030-0011621283

Staffing Area: Office u0026 Administrative

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