Job Information
Robert Half Help Desk Analyst I in Orleans, Massachusetts
Description We are offering a contract for a permanent position as a Help Desk Analyst I, based in Massachusetts. This role is focused on providing technical support to students and teachers, as well as asset management. As a Help Desk Analyst I, you will be expected to guide teachers in improving their technology usage and handle various tech-related issues.
Responsibilities:
• Provide technical support to both students and teachers, ensuring smooth technology operations
• Guide and assist teachers in enhancing their utilization of technology in teaching practices
• Handle tech support issues related to Chrome Books and Google Suite
• Manage assets effectively, maintaining an accurate record of all tech equipment
• Utilize Android Development, Cisco, and Citrix Technologies to solve technical issues
• Ensure the functionality of Mac Computers and Microsoft systems in the school environment
• Manage Active Directory and Apple Devices, ensuring optimal performance
• Handle computer hardware issues, ensuring all devices are operational
• Oversee configuration management, ensuring system stability
• Manage deployments of new systems or updates to existing systems. Requirements • Entry-level position, no prior experience required
• Proficiency in Android Development
• Familiarity with Cisco Technologies
• Knowledge of Citrix Technologies
• Comfortable with Mac Computers
• Experienced in using Microsoft software and tools
• Understanding of Active Directory
• Able to handle Apple Devices
• Basic understanding of Computer Hardware
• Experience in Configuration Management
• Familiarity with software and hardware Deployments Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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