Robert Half Corporation Jobs

Description

Robert Half Technology is looking to grow the Desktop Support team for our client about 30 minutes from Oshkosh, WI. The Desktop Support Analyst will be joining a team of 5 other individuals handling similar or escalated tickets. You will be supporting internal customers in a few locations walking distance. You will get your steps in daily! The Desktop Support Analyst will be working in a Microsoft environment, Windows 7 & 10, printers, specialized applications, and working deskside with end users about 50% of your time. The other 50% will be remote support. This is a fun team that works hard and encourages independent work and research to come up with solutions. There is a knowledge base and ticketing system you will use as well.

If you are interested, please apply online!

Must haves: 2+ more years

• Desktop/Printers/overall Device Support

• Excellent customer service

• Hardware/Imaging

• Microsoft environment - O365 and Active Directory

We are looking for a Desktop Support Analyst with a minimum of two or more years of providing technical support to internal users for a mid to larger company. The diversity of work will keep you busy. Thank you!

Requirements • Proficiency in PC Desktop - Workstation is required.

• Demonstrated knowledge of Desktop Hardware is essential.

• Relevant experience in the Machinery Manufacturing industry is desirable.

• Ability to troubleshoot and resolve technical issues in a timely manner.

• Strong communication skills to effectively assist and guide users.

• Ability to work collaboratively in a team as well as independently.

• Familiarity with common software and operating systems.

• Excellent problem-solving abilities and attention to detail.

• Ability to handle confidential information responsibly.

• Willingness to stay updated with the latest technologies and industry trends.

• Availability for on-call duties during non-business hours when necessary.

• Relevant certifications or degrees in Information Technology or related fields would be advantageous. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .