Robert Half International Helpdesk L2 in OSSINING, New York
There is a job opening with Robert Half Technology for a Help Desk Analyst in an innovative and fast-paced work environment. We have a great opportunity for a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Ossining, New York, the Help Desk Analyst opportunity is a short-term temporary role.
How you will make an impact
Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Answer and follow up on technical help tickets submitted via phone, email, and walk-ups
Diagnose recurring technical issues and implement solutions to address the root of the problems
3+ years of prior experience
Experience with IT support ticketing systems
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Ability to recognize, evaluate, and resolve problems effectively
Demonstrated knowledge of user administration and bug fixing in a client server environment
Deep understanding of PC Hardware
Foundational knowledge in PC desktop/workstations
PC skills experience required
Firm grasp of basic networking concepts
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: OSSINING, NY
Date Posted: October 15, 2020
Employment Type: Temporary
Job Reference: 00720-0011588874
Staffing Area: Technology u0026 IT