Job Information
Robert Half Customer Service Representative in Oxon Hill, Maryland
Description We are offering a short term contract employment opportunity for a Customer Service Representative in Oxon Hill, Maryland. This role is within the event industry where you will provide support for conferences and events. You will be the first point of contact for our guests, ensuring they are checked in efficiently and directed appropriately.
Responsibilities:
• Effectively manage the check-in process for event guests
• Assist in the scanning of guest badges for event entry
• Provide direction and guidance to guests to ensure smooth navigation within the event venue
• Utilize customer service skills to resolve guest inquiries and concerns in a timely manner
• Maintain accurate records of guest attendance and participation
• Use your data entry skills to update customer records and process applications
• Monitor guest accounts and take necessary actions as required
• Ensure all customer interactions are processed accurately and efficiently. Requirements • Demonstrated proficiency in Customer Service
• Proven experience with Data Entry
• Ability to communicate effectively both verbally and in writing
• High level of professionalism and ability to maintain confidentiality
• Ability to multitask and prioritize effectively
• Proven problem-solving skills and ability to handle customer complaints
• Strong computer skills including the ability to use email and internet
• Familiarity with CRM systems and practices
• Willingness to learn and adapt to new technologies and systems
• High school diploma or equivalent required
• Ability to work in a team environment
• Strong attention to detail and accuracy
• Excellent time management skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .