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Robert Half International Billing Analyst - SaaS Industry in Palo Alto, California


Our client, a reputable and growing company in the high-tech industry, is in need of a Billing Specialist to join their team on a temp-to-hire basis! They are located in Cupertino (Working-from-home for now), and as the Billing Specialist, you will be taking on:

-Prepare and process invoices according to contractual terms

-Follow up with customers and vendors for all billing issues

-Process credit & rebill requests ensuring proper approval documentation is in place

-Manage customer specific web portal requirements including daily invoice uploads

-Ensure timely follow-up and resolution of internal and external inquiries of billing issues

-Run and review daily exception reports

-Represent the Billing team in cross-functional projects, reporting, and process improvement initiatives

-Researching and bringing together the payment history and customer streaming usage to understand a customer’s complete history and profile

The ideal candidate will have at least 1 year experience in billing, and strong customer service background to provide their customers a great experience. Previous experience with NetSuite or mid-tier accounting system, is preferred, however, client is open to training, if candidates are tech-savvy.


Strong attention to detail

Excellent communication and customer service skills

NetSuite experience is preferred, however, open to tech savvy individuals

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: $25.00 - $32.00 / Hourly

Location: Palo Alto, CA

Date Posted: February 19, 2021

Employment Type: Temporary

Job Reference: 00420-9502860155

Staffing Area: Temporary Accounting u0026 Finance