Job Information
Robert Half Sr. Desktop Engineer in Palo Alto, California
Description
Robert Half is looking for a Sr. Desktop Engineer in Palo Alto, California for a hybrid opportunity! The Sr. Desktop Engineer will provide enterprise support of Apple and Windows devices. This team's goal is to deliver an outstanding user experience and to automate tasks for the IT support team. Join a team of other Desktop Engineers to develop and implement systems and strategies that result in improved workflow, service delivery and client management across the company. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, apply for this position today!
Responsibilities:
Desktop Windows/Mac image testing/feedback and setup
Management of end point services such as Slack, O365, Google, Druva
Remote Tier 3 support of users/ escalation
Tasks may include helping with day-to-day operations as needed
Videoconferencing technology support (Zoom)
Work with vendors to resolve issues in a timely manner
Additional duties may include support of the network and other IT teams as needed
Requirements
-5+ years experience in Desktop engineering support with enterprise level companies
Strong experience with the Windows and Mac Environments.
Experience with fleet management tools like SCCM/Intune/Jamf/Workspace One
Solid working administrator knowledge of both Active Directory & MS Office 365
Experience with OKTA
Knowledge of Azure AD, Conditional Access, and MAM.
Strong communication and technical documentation skills
**For immediate consideration please apply here or call Janette Hernandez 415-565-7455
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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