Robert Half Corporation Jobs

Description We are offering a contract-to-hire opportunity for a Customer Service Representative based in Parsipanny, New Jersey. The role is primarily focused on providing excellent customer service through handling transactions - including cash handling, answering inbound calls, and data processing. The role requires a high level of computer proficiency, including the use of spreadsheets for data processing, and excellent communication skills to assist customers both in person and over the phone.

Responsibilities:

• Covering lunch breaks and handling banking transactions for our customers, including cash handling

• Answering inbound calls and providing phone assistance to our customers

• Processing data accurately and efficiently, with training provided for specific software and tools

• Utilizing spreadsheets for data processing tasks

• Printing daily reports and potentially working on projects during downtime

• Multitasking and prioritizing tasks, with potential for customers on the phone, in person, and at the drive-up window concurrently

• Learning and adapting to new tasks and responsibilities with patience and willingness

• Representing the face of our financial institution with excellent customer service skills and a professional demeanor

• Utilizing Microsoft Office, including Excel and Word, as well as email and specific banking software

Skills:

• Proficient in Printing

• Excellent Customer Service skills

• Experience with Inbound Telephone Calls

• Proficient in MS Office Requirements • Position requires a minimum of 1 year of experience in a customer service role

• Proficiency in handling inbound telephone calls and providing exceptional customer service

• Detailed knowledge and experience with printing operations

• Proficiency in MS Office including Word, Excel, and PowerPoint

• Excellent verbal and written communication skills

• Ability to work in a fast-paced environment, multitask, and prioritize

• Strong problem-solving and decision-making skills

• Ability to build and maintain strong customer relationships

• High school diploma or equivalent educational qualification

• Ability to work both independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .