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Robert Half Customer Service Representative in Pasadena, California


Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. If you're looking for work in Pasadena, California and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you. For immediate consideration email your resume and call 626-463-2031

Your responsibilities in this role

  • Offer friendly, accurate customer service in a timely fashion

  • Field and send out send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

    Requirements - Microsoft Office experience preferred

  • Strong computer skills including customer database systems

  • Excellent verbal, written, and social skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Enthusiastic attitude and an engaging businesslike approach

  • Customer service and office administrative skills

  • Effective Communication experience preferred

  • Intermediate Computer Skills experience

  • Customer service experience desired

  • Logistics Industry experience

  • Deep understanding of Computer Data Entry

  • Critical thinking, problem solving, ability to work independently

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 1+ years of past relevant experience

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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