Robert Half Customer Service Representative in Pasadena, California
Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. If you're looking for work in Pasadena, California and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you. For immediate consideration email your resume and call 626-463-2031
Your responsibilities in this role
Offer friendly, accurate customer service in a timely fashion
Field and send out send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage and place incoming telephone calls
Requirements - Microsoft Office experience preferred
Strong computer skills including customer database systems
Excellent verbal, written, and social skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Enthusiastic attitude and an engaging businesslike approach
Customer service and office administrative skills
Effective Communication experience preferred
Intermediate Computer Skills experience
Customer service experience desired
Logistics Industry experience
Deep understanding of Computer Data Entry
Critical thinking, problem solving, ability to work independently
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
1+ years of past relevant experience
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.