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Robert Half International Desktop Support Analyst in Peabody, Massachusetts

Description

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? If that description matches your personal qualities, Robert Half Technology has a Desktop Support Technician role with a company in the Retail industry that may be the position for you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity.

Your responsibilities

  • Match hardware repairs with the appropriate vendors

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Fix computer problems, and recommend appropriate action/solutions

  • Administer computer desktop support in accordance with established policies and procedures

  • Communicate regularly and effectively with ticket submitters

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

  • Microsoft Windows 10 experience desired

  • Service Desk Tickets experience

  • Desktop Hardware experience preferred

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Desktop support or related experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Peabody, MA

Date Posted: November 6, 2020

Employment Type: Temp to Hire

Job Reference: 02130-0011565410

Staffing Area: Technology u0026 IT

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