Job Information
Robert Half Sales Support Specialist in Peachtree City, Georgia
Description We are looking for a Sales Support Specialist to join our team in Peachtree City, Georgia. This role involves participating in a variety of sales and customer service tasks in a dynamic and fast-paced environment. The successful candidate will establish and maintain customer relationships, provide technical information to customers, and coordinate with other departments to achieve sales targets. This role offers a contract to hire employment opportunity.
Responsibilities:
• Establish and maintain good customer relations, ensuring prompt and high-quality service.
• Follow up with customers to promote products, review missed sales opportunities, and provide quote responses.
• Review and maintain contract agreements.
• Provide technical product information to customers.
• Gather competitive information and intelligence at responsible accounts.
• Follow up on new product approvals and promote to applicable customers.
• Support complex service offerings and utilize all applicable sales tools and reports.
• Coordinate with other departments within the organization to achieve sales targets.
• Participate in training activities, including new hire training.
• Maintain and update customer profiles and specific customer database information.
• Assist with collections as needed and understand contracts and development processes.
• Emphasize product features based on analysis of customer’s needs.
• Assist in writing contracts and provide input as needed. Requirements • Minimum of 2 years of experience in a similar role or related industry.
• Demonstrated skills in customer service, including the ability to manage and respond to different customer situations.
• Proficient in the use of office software including word processing, spreadsheets, and email.
• Strong organizational skills, with the ability to juggle multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Ability to work in a team environment and collaborate with various levels within the organization.
• Proactive and self-motivated, with a strong work ethic and willingness to take initiative.
• Flexibility to adapt to changes in procedures and job assignments.
• Understanding of sales principles and customer service practices.
• Ability to think critically and make decisions under pressure.
• Willingness to continuously learn and improve skills relevant to the job.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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