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Robert Half Loan Processor in Petaluma, California


Mail merging, pivot tables, and presentation design are key parts of this position, so if that's your thing, this could be the Administrative Assistant job for you! Robert Half is seeking results-oriented candidates for an Administrative Assistant position, which will perform various administrative and office support duties. You might be interested in this Administrative Assistant position, if you're deeply passionate about growing your career. If you're looking for a short-term contract / temporary Administrative Assistant position in the Petaluma, California area, this could be the job for you.

What you get to do every single day

  • Provide a high level of customer service through email and by phone to internal and external customers with quick response times and accurate information

  • Answer questions pertaining to all areas of loan servicing including payment, payoffs, loan extensions, insurance

  • Process payments by check and ACH, process adjustments, advance requests, payoff and maintenance transactions daily

  • Collect necessary documents from borrowers and clients

  • Quickly and accurately input data and new loan files in adherence with regulations and company policies

  • Monitoring and inputting insurance policy updates

  • Check documents for completeness & discrepancies

  • Assist with projects within department as needed as well as cross train in other functions

  • Delivers superior level of internal and external customer service by responding to customer inquiries, resolving complex problems and researching loan issues in a timely manner. Escalates more complex problems to Loan Servicing Supervisor

  • Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities

  • Produce accurate results and meet deadlines

  • Sorting and sending mail

  • Filing

  • Performs other duties as assigned


  • At least 1 year of loan processing experience

  • Skills in internet research

    • Solid computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems
  • Proficiency in mortgage financing and lending

  • Mortgage Loan Origination experience desired

  • Knowledge of Mortgage Documents

  • Excellent verbal, written, and social communication skills

If you are passionate individual that thrives in a creative environment, we would love to have you discuss about joining our dynamic and growing company. This opening will be staffed by the end of the week, so don't delay - contact us now!


­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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