Job Information
Robert Half Business Systems Analyst in Philadelphia, Pennsylvania
Description We are looking for a Business Systems Analyst to join our team based in Philadelphia, Pennsylvania. In this role, you will serve as a liaison between IT and Business Partners to identify business needs, address system problems, and work on business intelligence needs. You will also be involved in the development, deployment, and support of new and existing applications.
Responsibilities:
• Liaise between Information Technology and Business Partners to identify and address business needs and resolve complex system problems
• Partner with IT Project Leaders in the assessment, development, deployment, and support of new and existing applications
• Conduct data analysis, design, implement, develop and maintain BI reports & dashboards using Power BI platform
• Maintain accurate documentation of functional specifications and provide direction to technical staff in development and testing
• Collaborate with Business Partners to analyze business processes, identify, troubleshoot, and resolve errors or problems with existing programs, applications, or reports
• Support business users by answering complex business questions, transforming metadata into meaningful insights, applying visualizations to display patterns, trends, or outliers, and utilizing ad-hoc queries
• Develop supporting flowcharts, tables, diagrams, formulas, prototypes, and methods for solving business problems, incorporating infrastructure requirements and interfaces
• Provide technical expertise to users in solving application or reporting issues
• Research alternative business solutions, document cost, recommend, present, and justify such alternatives
• Manage multiple priorities effectively and complete multiple projects concurrently under tight deadlines Requirements • Proficiency in Atlassian Jira and Confluence
• Comprehensive understanding of business systems
• Experience with CRM and databases
• Proficiency in AB Testing
• Familiarity with Agile Scrum methodologies
• Knowledge of Business Process Functions
• Experience in creating Business Requirement Document
• Understanding of Claim Administration
• Ability to work collaboratively in a team-oriented environment
• Strong problem-solving skills and attention to detail
• Excellent written and oral communication skills
• Ability to handle multiple projects and deadlines simultaneously
• Bachelor's degree in Business Administration, Computer Science, or a related field preferred. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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