Robert Half International Customer Support Specialist in PHILADELPHIA, Pennsylvania
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Support Specialist in the growing Printing/Publishing industry. The Customer Support Specialist will assist manager of customer support, educational consultants and marketing/convention coordinators with special projects and reports as needed. Maintain organized email and electronic filling system for various references and reports. The ideal Customer Support Specialist will have excellent communication abilities and data entry skills are essential. Major responsibilities - Receive and place telephone calls - Give exceptional customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 03720-0010677318
Functional Role: Customer Service
Postal Code: 19103-1403
Requirements: - Excellent verbal and written communication skills - Customer service experience - Ability to navigate multiple computer systems and applications - Strong proficiency in Excel and other Microsoft Program skills required - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort and confidence when interacting with internal and external partners and clients/customers - success driven attitude and an engaging businesslike approach - Excellent customer service and office administrative skills - Proven experience going the extra mile to solve complex customer inquiries via extensive research If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today to Kristen.Misialek@officeteam.com!