Robert Half Desktop Support Analyst in PHILADELPHIA, Pennsylvania
Description Robert Half is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the Healthcare, Hospitals, Social Assistance field. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst position, which is a short-term contract / temporary opportunity, is located in the Philadelphia, Pennsylvania, area.
How you will make an impact
Coordinate hardware repairs with the appropriate vendors
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Deliver computer desktop support in accordance with established policies and procedures
Interact regularly and effectively with ticket submitters Requirements - Microsoft Windows 7 in an Active Directory environment experience desired
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.