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Robert Half Desktop Support Analyst in PHILADELPHIA, Pennsylvania

Description You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. This is a great job for a driven individual who is most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half is looking for, if that sounds like you. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. Located in the Philadelphia, Pennsylvania, area, this Desktop Support Analyst role is long-term contract / contract / temporary to permanent in nature.

Key responsibilities

  • Meet regularly and effectively with ticket submitters

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Deliver computer desktop support in accordance with established policies and procedures

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Fix computer problems, and recommend appropriate action/solutions

  • Arrange hardware repairs with the appropriate vendors

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Mac OS experience

  • Comprehensive knowledge of Desktop Support

  • Deep understanding of Microsoft Windows 10

  • Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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