Robert Half Desktop Support Analyst in PHILADELPHIA, Pennsylvania
You may be interested in the Desktop Support Technician role at Robert Half, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is short-term contract / temporary in nature and is located in the Philadelphia, Pennsylvania, area. For consideration, please contact me directly - Abigail Fox (267) 996-3437
Your responsibilities in this role
Interact regularly and effectively with ticket submitters
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Rectify computer problems, and suggest appropriate action/solutions
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
hardware repairs with the appropriate vendors
Offer computer desktop support in accordance with established policies and procedures
Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Chromebook experience desired
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.