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Robert Half International Desktop Support Analyst in PHILADELPHIA, Pennsylvania

Description

This role is for someone who excels at explaining intricate technical information to the non-technical user. This is a great job for a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Healthcare, Hospitals, Social Assistance industry that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term temporary opportunity, is located in the Philadelphia, Pennsylvania, area.

Major responsibilities:

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Match hardware repairs with the appropriate vendors

  • Offer computer desktop support in accordance with established policies and procedures

  • Be in contact regularly and effectively with ticket submitters

  • Rectify computer problems, and suggest appropriate action/solutions

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

Requirements

  • Desktop support or related experience

  • Solid understanding of Microsoft Windows 7 in an Active Directory environment

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: PHILADELPHIA, PA

Date Posted: October 5, 2020

Employment Type: Temporary

Job Reference: 03720-0011411340

Staffing Area: Technology u0026 IT

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