Job Information
Robert Half Front Desk Coordinator in Philadelphia, Pennsylvania
Description
We are offering a short-term contract employment opportunity in Philadelphia, Pennsylvania for a Front Desk Coordinator. The Front Desk Coordinator role operates within the healthcare industry and requires an individual skilled in administrative assistance, customer service, and data entry. As a Front Desk Coordinator, you will be the first point of contact for our patients, scheduling and confirming appointments, verifying insurance eligibility, and managing administrative tasks.
Responsibilities:
• Act as the primary point of contact, greet and check in patients for their appointments
• Handle scheduling and confirmation of appointments
• Verify insurance eligibility for patients
• Accurately enter patient payment, insurance, and demographic information into our system
• Answer and direct phone calls to the appropriate department or personnel
• Perform additional administrative tasks and projects as required
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks
• Provide concierge services, offering a high level of customer service
• Manage multi-line phone system, ensuring effective communication
• Organize files and maintain an efficient and orderly front desk area.
Requirements
• Must have a minimum of 1+ year of experience in a similar role
• Proficiency in administrative assistance
• Experience with answering multi-line phone systems
• Familiarity with concierge services
• Proven customer service skills
• Ability to perform data entry tasks with high accuracy
• Strong interpersonal skills for effective communication
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining a neat workspace
• High school diploma or equivalent education level
• Willingness to work on-site and during business hours
• Flexibility to handle various tasks and adapt to unexpected situations
• Ability to work in a team and contribute to a positive work environment
• Strong attention to detail and ability to multitask.
Please contact Hayley Master at 215.568.4580 about this opportunity and reference Job #03720-0013066523
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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