Robert Half Corporation Jobs

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Robert Half Help Desk Analyst I in PHILADELPHIA, Pennsylvania

Description Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is based in the Philadelphia, Pennsylvania area and is a long-term contract / temporary opportunity.

Key responsibilities

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues Requirements - User administration and bug fixing in a client-server environment

  • Comprehension of basic networking concepts

  • Customer service experience

  • Command of Microsoft Windows

  • Ability to recognize, evaluate, and resolve problems effectively

  • Good understanding of IT support ticketing systems

  • Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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