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Robert Half Medical Customer Service Rep in PHILADELPHIA, Pennsylvania


A healthcare facility in Philadelphia is hiring for Medical Customer Service Representatives to join their growing team! This position is responsible for working with insurance companies to obtain authorizations prior to a patient’s scheduled appointment (surgery, mri, epidural, injection, etc). This Medical Customer Service Representative position would be needed on a long-term contract basis.

Additional requirement include:

  • Corresponding with insurance companies over the phone and email.

  • Instruct patients to complete documents and forms such as intake and insurance forms.

  • Schedule, cancel and confirm patient appointments. Compile and record and archive medical charts, reports, and correspondence with confidentiality.

  • Operate telephones, and direct calls, emails, and documents to appropriate staff.

  • Perform various clerical and administrative functions, such as ordering, receiving and maintaining an inventory of supplies.


The ideal Medical Customer Service Representative is upbeat and maintains a positive approach towards work rooted in professionalism as well as strong customer service and interpersonal skills.

Other requirements for the Medical Customer Service Representative position include and are not limited to:

  • 1++ years of switchboard experience in a goal-driven and customer service-based environment.

  • Knowledge of medical terminology required.

  • Must be highly proficient in Microsoft Office Suite and demonstrate knowledge of computer software programs and office equipment.

Are you a driven individual that possesses a lot of initiative? Contact us today about an amazing opportunity that may be of interest to you. We are looking to have this position filled by the end of the week so don't delay in starting your career - Contact Hayley Geller at 215-568-4580! Grow your career with excellent benefits in this amazing employment opportunity!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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