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Robert Half International Patient Service Representative in PHILADELPHIA, Pennsylvania


Our client, a Philadelphia health care provider, is searching for a dynamic Patient Service Representative to join their team. As Patient Service Representative, you will serve as the first point of contact with all patients and visitors. Your responsibilities as the Patient Service Representative include but are not limited to:

-Accesses patient schedules from several computerized scheduling systems and ensures that all precertification requirements, pre-approval/pre registrations processes are complete and available.

-Reviews the patient registration record to determine completeness of the information gathered to ensure it is complete based upon Federal and Third Party billing requirements.

-Monitors reports/work lists to ensure all scheduled patient hospital services are authorized prior to service delivery.

-Follows up with insurance companies and providers to obtain resolution of authorization/denial issues.


•1 year Customer Service background especially in a call center

-Insurance Verification background (Use of Navient a MUST plus other insurance portals)

-MUST have EHR experience- NextGen HIGHLY preferred

•Proficient in Microsoft Excel and Word

•Data Entry experience preferred

•Excellent Verbal and Written Skills

•Ability to work in a fast paced environment

•Great organizational skills

This is a great opportunity to expand your experience in the administrative field. Feel this Patient Service Representative position is a great fit for you? This opening will be staffed by the end of the week, so don't delay - contact Kristen Misialek at 215.568.4580.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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