Robert Half International Accounts Receivable Clerk in Phoenix, Arizona
POSITION OVERVIEW: Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account. Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests. Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts.
GENERAL ACCOUNTABILITIES Perform collection procedures as outlined in SOPs escalate to supervisor as needed Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc. Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes Monthly statement distribution Work with sales and other departments to handle disputes on accounts Able to work independently without supervision Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers Ensure that customer service is held to the highest standard, maintaining good working relationship Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy Ensure that customer questions are answered timely Accurately and effectively handle large volumes of orders and calls. Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts Responsible for problem solving with a positive and professional demeanor Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
Requirements Accounts Receivable (AR)
Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.